The whole world is suddenly talking about Artificial Intelligence. From Alexa in your kitchen, to Siri on your phone, AI is already all around us, but new names like ChatGPT, Dall-E, Jasper and more feel like they’ve blown up the internet. These new concepts take things WAY further, helping us to write articles, search the web with natural conversation, generate images, create code, and introduce new ways to make our daily lives even easier. But…

IT support is a technical job, and some of the language used can be a bit, well… technical. We always stay away from jargon when we’re working with our clients. So here’s our jargon-free look at the 3 most important areas to discuss with your technology partner. Number one is infrastructure. That’s your entire tech system – your network, your servers, and all the devices you use to get the job done. The right choices…

Have you ever tried to buy tickets for a huge event and found that the seller’s website has collapsed under the weight of thousands of people all trying to do the same thing at the same time? The ticket site falls over – usually temporarily – because the server is overloaded with traffic it doesn’t have the capacity for. Criminal Distributed Denial of Service attacks – DDoS, for short – exploit the same principle. When a DDoS…

AI chatbots have taken the world by storm in recent months. We’ve been having fun asking ChatGPT questions, trying to find out how much of our jobs it can do, and even getting it to tell us jokes. But while lots of people have been having fun, cyber criminals have been powering ahead and finding ways to use AI for more sinister purposes. They’ve worked out that AI can make their phishing scams harder to…

To protect your home from an intruder you make sure your doors and windows are all locked and secured. You might go further: build a fence around the perimeter, perhaps even get an angry-looking dog to stand guard. But there’s no point going to all that effort if someone’s already broken in and set up camp in the basement. Yet that’s the security policy of thousands of big businesses trying to protect their data from…